1. Can you move my bed bound parent who is unable to walk?
Yes: People with limited mobility or those unable to transfer out of bed can travel on commercial planes. We do require the attending physician to sign a transportation release stating your family member is medically stable for transport via plane.

2. Is travel possible if my parent uses oxygen daily?
Yes: With the proper paper work, consumption strategy, and prior notification to the airline, passengers can use portable oxygen on commercial airlines. Our staff will make all necessary arrangements for oxygen support during the entire journey including ground travel.

3. Are family members required to travel with their relative?
No: We prefer to have our staff transport clients without family assistance. This philosophy ensures our travel escort focuses entirely on your loved one. If a family member wants to share in the journey, we welcome their attendance with the understanding that our staff is dedicated to the client's medical needs and safety above all else.

4. Do you have your own airplanes?
No: Owning and maintaining planes is very expensive. We prefer to utilize commercial carriers and private jets in order to lower costs for our customers. We have also found our clients enjoy the social interaction with other passengers while traveling.

5. Does Medicare/Medicaid pay for your service?
No: Currently relocating patients closer to family members is not viewed by Medicare/Medicaid as medically necessary and therefore they do not provide financial support.

6. How can my family member travel if they are incontinent?
Special care is taken with clients who are incontinent to protect their dignity and heighten comfort. A bowel and bladder program is implemented. Flight times are also taken into consideration when making travel arrangements.

7. If my relative is unable to travel via commercial airline, are there alternatives?
Yes: Many families believe that a cross country trip with a disabled or elderly relative can not take place via commercial airline. There are very few medical conditions that prohibit airline transfer. If your loved one falls within this small percentage, we can provide the same quality service utilizing other travel methods.

8. How much does the service cost?
Every client Point to Point assists in relocating is unique due their to medical needs and travel destinations. After careful review of medical records, a travel plan and estimate are presented to the traveler or family member. Trips using commercial airlines typically range in cost from $3,500 to $6,000. Clients wishing to travel by private jet can expect to see costs anywhere from $18,000 to $45,000.

9. Do you use medivac flights for transportation?
No: There are many companies available that transport medically critical patients that can not travel via commercial fights. Our goal is to assist medically stable individuals and families that need or want help with transition.

10. Can you transport clients with Dementia and Alzheimer's?
Yes: We have transported many elderly clients between 80-95 years that have a primary or secondary diagnosis of Alzheimer or Dementia. After a thorough review of medical records and a summary of the patient's life history by family, we prefer to transport clients without changing their normally prescribed medications.

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